Benson mismanagement

I am troubled by Benson Management and the lack of responsibility they demonstrate to their tenants. I urge those looking for new apartments or houses within the La Crosse area for the 2012 school year to avoid signing a lease with this organization.

I have been a tenant of Benson Management for over a year now and have become increasingly more and more disappointed with their business. Benson Management's concern for their tenants is next to nonexistent and is continuously evidenced through repeated breaches of contract. The main issues with this organization are both their poor (and lack of) communication, as well as their inability to address emergency issues.  

While a tenant in our current apartment, there have been numerous times Benson Management has failed to call back, respond to messages or keep their promise of household items and repairs.

To illustrate, the mailbox to our apartment has been damaged for over a year now and despite repeated cases where letters, cards and gift cards have been reported stolen, it remains unfixed. In addition, closet doors in all bedrooms were promised nearly five months ago and have still not been delivered. Benson Management has also failed to respond to our emergency call when a leaky pipe burst. It took two weeks for maintenance to even show up, let alone fix it.

I encourage members to stay clear of Benson Management, or for those already leasers, to stand up. This organization is violating nearly every tenet right in the book and has no right to continue business in this manner.